Casino Mate Cookies Policy
This Cookies Policy explains how Casino Mate uses cookies and similar technologies when you visit or use our online casino services in Australia. It should be read together with our Privacy Policy and other applicable site terms. By continuing to browse Casino Mate, you acknowledge that cookies may be used in accordance with the choices and information described below.
Casino Mate is intended for people aged 18 and over. This policy is designed to help you understand what cookies do, why they may be placed on your device, and how you can manage them. Some website features may not work correctly if certain cookies are disabled.
Understanding Cookies
Cookies are small text files that a website stores on your computer, mobile phone, tablet, or another internet-connected device. They allow the website to recognise a device, remember selected settings, and collect information about how the website is used. A cookie normally contains a unique identifier and does not, by itself, identify you by name.
Cookies may be set by Casino Mate, referred to as first-party cookies, or by another service provider operating on our behalf, referred to as third-party cookies. They may remain on your device only while your browser is open, or they may stay for a defined period until they expire or are deleted.
Casino Mate may also use related technologies, such as pixels, tags, local storage, and similar tools. These technologies can support the same purposes as cookies, including security, performance measurement, functionality, and advertising management. In this policy, the term cookies includes these comparable technologies where appropriate.
Cookie Categories We Use
The cookies used by Casino Mate can generally be grouped according to their purpose. A single cookie may support more than one technical function, but the main categories are:
- Essential cookies, which support core website operation, security, and account-related processes.
- Performance cookies, which help us understand how visitors use the website and identify areas for improvement.
- Functional cookies, which remember preferences and provide a more convenient experience.
- Marketing cookies, which may help measure advertising activity and deliver content that is more relevant to users.
The availability and use of particular cookies may change as our website, services, analytics arrangements, or technology providers develop. Where consent is required, Casino Mate will seek it through the relevant cookie settings or consent mechanism.
Cookies Needed for Core Services
Essential cookies are required for the reliable operation of Casino Mate. They may enable you to move between pages, use secure areas, maintain a session, and access functions that you have requested. Without them, important parts of the website may be unavailable or unable to operate properly.
These cookies may be used to support activities such as:
- Keeping your session active while you use account or gaming areas.
- Maintaining security controls and helping detect unusual or unauthorised activity.
- Remembering information needed to process requests during a visit.
- Balancing website traffic and supporting stable service performance.
- Recording cookie preferences and other choices made through the website.
Essential cookies are generally not used to create a profile of your browsing interests. Because they are necessary for requested services or website functionality, they may not be removable through ordinary preference tools. You can still usually block them through your browser, but doing so may prevent Casino Mate from functioning as intended.
Measuring Website Performance
Performance cookies collect information about how visitors interact with Casino Mate. They can show which pages are visited, how users navigate through the site, whether pages load successfully, and whether technical errors occur. The information is used in an aggregated or otherwise limited form where possible.
These cookies help Casino Mate evaluate the reliability, speed, layout, and usability of its website. For example, they may help us identify pages that are difficult to use, understand which features receive the most attention, or investigate a technical problem affecting a group of visitors.
Performance information may be combined with other technical data, such as browser type, device information, approximate location, or referral details. It is used to improve the service rather than to make decisions about your eligibility to play. Depending on the tool involved and the applicable settings, performance cookies may require your consent before they are placed.
Remembering Your Preferences
Functional cookies allow Casino Mate to remember choices and settings so that the website can provide a more consistent experience. They are not always essential, but they can make the site easier to use by reducing the need to repeat the same selections during future visits.
Examples may include remembering:
- Your language, display, or regional preferences where these options are available.
- Selections made in a cookie preference centre.
- Information needed to provide a feature you have specifically requested.
- Whether certain introductory messages or notices have already been shown.
If you refuse or delete functional cookies, the website may still be accessible, but some settings may need to be entered again. Certain personalised features may also be less convenient or may not be available. Functional cookies do not remove the need to comply with age restrictions, account requirements, responsible gambling controls, or other applicable terms.
Advertising and Marketing Tools
Marketing cookies may be used to understand how visitors respond to promotional content, measure advertising campaigns, limit repeated advertisements, or help present Casino Mate content on third-party platforms. They may also assist with reporting, audience measurement, and attribution, meaning the process of identifying which source led a visitor to the website.
These cookies can sometimes recognise a browser across different websites or services operated by the same provider. The information may be used to create an interest-based advertising profile or to show content that is more relevant to a user. Casino Mate does not use marketing cookies to bypass age verification, responsible gambling safeguards, account security measures, or other player protection controls.
Marketing cookies are not necessary for basic website access. Where required, Casino Mate will request permission before using them. If you do not consent, you may still see advertising, but it may be less tailored and campaign measurement may be less precise.
Controlling Your Cookie Choices
You can manage cookies through the cookie preference tool provided on the Casino Mate website, where available. Your choices may allow you to accept or reject non-essential categories. Essential cookies may continue to operate because they support security and services that you have requested.
You can also adjust cookie settings through your browser. Most browsers allow you to:
- View cookies stored on your device.
- Delete existing cookies.
- Block cookies from particular websites or all websites.
- Allow cookies only when you approve them.
- Delete cookies automatically when the browser is closed.
Browser controls operate separately from the Casino Mate preference tool. Deleting cookies may remove saved preferences and may cause some website features to stop working correctly. If you use more than one browser or device, you may need to set your choices separately on each one.
Some third-party providers may offer their own controls for managing analytics or advertising technologies. Casino Mate does not control every setting made available by external providers. You should review the relevant provider information and your device settings if you want to limit technologies used outside our website.
Services Provided by Others
Casino Mate may use trusted third-party service providers to support website hosting, security, analytics, payment-related processes, fraud prevention, performance monitoring, customer experience tools, or advertising measurement. These providers may place cookies or use similar technologies on our behalf, or may collect technical information under their own terms.
Third-party cookies are governed by the privacy and cookie practices of the organisation that places them. Their duration, purpose, and operation may change independently of Casino Mate. We take reasonable steps to work with providers that are appropriate for the services they deliver, but external providers remain responsible for their own systems and notices.
Third-party content may also be displayed through embedded tools, links, advertising platforms, or social features. Interacting with that content may allow the relevant third party to collect information directly. You should review the applicable third-party terms before using those features. Casino Mate does not permit external cookies to override our security controls or the settings you choose through our cookie management tools.
Changes to This Policy
Casino Mate may update this Cookies Policy when our website, technology, service providers, cookie practices, or legal and compliance expectations change. The revised version will be published on this page with an updated date or other indication of when it takes effect, where appropriate.
We recommend checking this page periodically so that you remain informed about how cookies are used. If a change materially affects the way non-essential cookies operate, Casino Mate may provide additional information or request a new consent choice where this is required.
If you have questions about this policy or your cookie preferences, please use the Casino Mate contact page. This policy does not change any rights or obligations described in our Privacy Policy, Terms and Conditions, responsible gambling information, or other notices published on the website.
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